New research examines how AI is influencing law firm financial performance, changing the experience of legal work, and reshaping how consumers seek and evaluate legal services.

BOSTON, Oct. 26, 2026 /PRNewswire/ — Clio, the global leader in legal AI, today released its 11th annual Legal Trends Report , examining how AI is influencing law firm economics, the experience of legal work, and consumer expectations. Among its findings, the report unveils the largest annual increase in billable time in its history. Following nearly a decade of gradual gains, the share of a lawyer’s workday recorded as billable is projected to reach 42% in 2026, up from 39% in 2025. The increase signals a notable change: at 3.4 hours per day, lawyers are now recording 53% more billable work than in 2016, as AI becomes more established across legal practice.

Alongside this broader shift in billable activity, the report finds measurable differences in financial performance among firms adopting Clio’s AI tools. Firms using both Clio Work and Clio Manage record 10% higher revenue per responsible lawyer, 6.5% more billable hours, and collection rates 2.5 percentage points higher than comparable firms not using Clio’s AI tools. Across firms adopting any of Clio’s AI capabilities, revenue per responsible lawyer is approximately 8% higher.

With 85% of legal professionals reporting some level of AI adoption at their firms, up from 79% in 2025, AI is becoming a defining feature of modern legal practice. Its implications extend well beyond financial performance, as legal professionals reconsider how they approach their work, consumers develop new expectations for legal services, and firms adapt how they deliver and price their services.

“For decades, law firm growth has been closely tied to the time lawyers spend producing work. AI is challenging that model, creating opportunities for firms to expand their capacity, rethink how they deliver services, and build businesses around the value of their expertise. We’re entering a period that will redefine what law firms can achieve and how legal services are delivered” said Jack Newton, CEO and Founder of Clio.

AI is changing the experience of legal work

The influence of AI extends beyond financial performance, with legal professionals reporting meaningful changes in how they approach their work, manage their responsibilities, and experience their careers.

AI’s growing role in legal practice is also shaping how professionals experience their work. More than half, at 52%, of surveyed AI users say losing access to the technology would disrupt their work, while 82% of those using AI for drafting and automation report greater job satisfaction. Half of legal professionals using AI also say the technology contributes to their desire to remain at their current firm, up from 36% a year earlier.

The research also identifies improvements in how legal professionals experience their work:

• 68% say AI has reduced tedious work.
• 65% report greater confidence in the work they produce.
• 63% feel more capable of handling complex work independently.
• 73% report improvements in the quality of their work.

Despite growing adoption, the report finds limited evidence of widespread AI-related workforce reductions. Most respondents reported no changes in lawyer or non-lawyer headcount attributable to AI, and among firms reporting changes, additions were more common than reductions. The pattern also held for junior associates and paralegals, indicating that the technology’s expanding role has not translated into broad workforce displacement among surveyed firms.

Consumers are turning to AI for legal guidance while placing greater value on transparency

As AI becomes more established within law firms, it is also influencing how consumers identify legal problems, seek information, and evaluate professional services.

Nearly one in four U.S. adults has used AI to answer a legal question, while 46% say they would consult AI before contacting a lawyer. This emerging behavior is changing the early stages of the legal journey, with implications for how firms attract prospective clients and establish trusted relationships.

Consumer expectations, however, remain firmly grounded in professional judgment and transparency. The report finds that 82% of consumers want to know when their lawyer uses AI, while 70% say they trust a lawyer more when that use is disclosed.

Comfort with AI varies considerably depending on the nature of the work. Just 26% of consumers are comfortable with AI making decisions, and only 6% express comfort with its use in high-stakes personal matters. When choosing a lawyer, consumers continue to prioritize the quality of legal services, their experience, and cost, with only 6% identifying modern technology or AI as a deciding factor. Just 3% identify speed as their single most important consideration.

As consumers increasingly use AI to navigate legal questions independently, these findings suggest that transparency and professional expertise will remain important factors in how law firms establish trust and demonstrate the value of their services.

The changing economics of legal practice

Taken together, the findings from Clio’s 2026 Legal Trends Report reveal an industry beginning to confront the broader economic implications of AI. As the technology becomes more deeply embedded in legal work, differences in how firms adopt and apply it are becoming increasingly relevant to financial performance, workforce experience, and client relationships.

The research points to a period in which firms must consider how their operating models, workflows, training, pricing, and service delivery will adapt as AI becomes a more established part of legal practice. The ability to translate technological capabilities into sustained business value will be an important consideration as firms navigate these changes.

Now in its eleventh year, Clio’s Legal Trends Report draws on surveys, anonymized operating data, and qualitative research to examine the forces shaping the legal industry. The 2026 findings offer a benchmark for understanding how AI is influencing the economics of legal practice and the decisions that will shape the next stage of adoption. To read the full report, visit clio.com/ltr.

Methodology

The 2026 research combines four primary sources of evidence: surveys of U.S. legal professionals, surveys of U.S. consumers, aggregated and anonymized Clio operating data, and qualitative interviews. The research also draws on external studies, historical Legal Trends Report findings, and perspectives from industry experts. Those sources provide context and forward-looking interpretation. They are kept separate from Clio’s survey and operating findings.

About Clio

Clio is the global leader in legal AI, powering legal work across the profession, from law firms of every size to corporate legal teams, government agencies, and courts. Its Intelligent Legal Work Platform unites the business and practice of law, connecting the people, information, and processes behind legal work. Clio’s AI brings the context together with legal sources drawn from Clio Library, a growing collection of more than one billion legal documents. Over 400,000 legal professionals in more than 130 countries rely on Clio to run their legal world. Learn more at www.clio.com.

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SOURCE Clio